Collected by Jörg Stegemann Organisational Be haviour Topic summaries (Formatted for Kind le DX) Organisational Behaviour Topic Summary Collected by Jörg Stegemann Table of conte nts Organis ational Des ign 3 Change Management 5 Organis ational culture 7 Team building, team performance 9 Job Des ign 12 Apprais al Sys tems 14 Locus of control 16 Behaviour modification (BMod) 17 Motivation theories 19 Reward s ys tems 23 Job Satis faction 26 Organis ational Commitment 27 Job Involvement 28 Conflict 29 Intrapreneurs hip 30 Power 31 Politics 33 Leaders hip theories 34 Stres s / Stres sors 37 Topic his tory 39 Organisational Behaviour Topic Summary Collected by Jörg Stegemann Organisational Design Exam s Decem ber 2009, Essay 3 June 2009, Essay 2 Ke y conce p ts Or ganisational Design Downsizing Dela yer ing Or ganisational Design Division of labour How the company appr oaches job specialisation. Tends to be high in or ganic, tr adi tional, functional str uctur es De le gation of authorit y Dele gat ion of authority must be accompanied by dele gation of responsibility to the lowest level in the or ganisation De partme ntalisation How is the company or ganized inter nally? Span of contr ol Specifies the number of r epor tingstaff allocated to mana ge r s Depar tme ntalisation in OD Functional Pr oduct / Division Ter r itor ial Matr ix Product de sign has the advantage that customer -facing staff is product k now ledge able and able to r elate much mor e closely to pr oduct specific pr oblems. Allows for the cr eation of smaller business units that can act as profit centres and per for mance mea sur es ar e much easier to identify.Ther e is some duplication of functions in Pr oduct str uctur es and pr oduct change can be har der . Organisational Behaviour Topic Summary Collected by Jörg Stegemann Te rritorial de sign splits the or ganisation into geographical areas and allows staff to concen t

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