Organisational Behaviour Module Two Stress & Well-Being at Work Dr.Ahmed Radwan Stress and Well-Being at Work  Stress is a response to situations that are overwhelming in either positive or negative ways.  Stressors are demands on minds or bodies that are made by events or people . Dr.Ahmed Radwan Stress and Well-Being at Work  Cumulative stress effect occurs as stressors accumulate in a multiplicative way .  Humans have personal and physical capabilities to cope with stress and to overcome its effects. Dr.Ahmed Radwan Organisational Stressors  Unfair or demanding boss .  Unsupportive Co-workers.  Responsibilities that exceed authority or time  Reducing benefits Dr.Ahmed Radwan Organisational Stressors  Mergers and acquisitions  Frequent mandatory overtime work  Downsizing  Re-organisation Dr.Ahmed Radwan Stress and Well-Being at Work  Environmental stress factors originate from uncertainty  Economic  Political  Technological  It induce alarm reaction that press employees with limited stress-coping into exhaustion . Dr.Ahmed Radwan Types of Stress  Distress  is a negative physical and psychological reaction to a stressor.  e.g. Demands of a job generate for the new employee fear of an annual assessment  Eustress  is a positive physical and psychological reaction to a stressor. Dr.Ahmed Radwan Stress and Well-Being at Work  Karoshi :  is a fatalistic Japanese expression that means to die of a heart attack or stroke at work.  Job Burnout :  is prolonged psychological withdrawal from work in employees who have come to devalue their work and to see it as a source of dissatisfaction Dr.Ahmed Radwan Job burnout Indicators  Difficulties concentrating on the job.  Considering the benefits of quitting.  More withdrawn at home.  Dread going to work.  More irritable with some of co-workers.  Do not feel refreshed after the weekend. Dr.Ahmed Radwan Stress and Well-Being at Work  General A