[Case study] Acme Game (Tình huống Phân tích tài chính và chiến lược công ty AcmeGame)

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December 2007 Question 1: DAILY FINANCIAL TIMES AcmeGame: is their game over? Four years ago, AcmeGame launched the pathbreaking mathematical mind game, Virtual, in download form. For an annual fee you get access to a fresh problem every day. To everyone’s astonishment it was a runaway success and enrolled 100 000 users. The secret that made it difficult to imitate was the underlying mathematical algorithms that created fresh mind games. Then two years ago MegaCorp cracked the problem and came out with WorkOut, which was cheaper than Virtual and had the added attraction of having different difficulty levels. This was partly due to the fact that MegaCorp had poached some of AcmeGame’s key development employees. Workout increased the market and took away about a quarter of AcmeGame’s customers immediately and now has half the market. AcmeGame has slashed the price of Virtual and put the contract on a monthly basis, but neither game has attracted new customers in the past year. MegaCorp took a chance at the same time as launching WorkOut in bringing QuizNight to market, which provided downloadable general knowledge quizzes. It was an even bigger success and last year AcmeGame followed with a copycat version called WhoKnows. The quiz market is booming and while WhoKnows is selling in large numbers, it has made a relatively small impression in terms of market share. That is probably because it is really no different from QuizNight and MegaCorp immediately matched WhoKnow’s lower price. AcmeGame claims to be a profitable company, but it is not generating much cash at the moment. It is also investing heavily in the new product, Thinker, which it refuses to describe in detail but is undoubtedly a risky project. The inevitable conclusion is that AcmeGame has lost its competitive edge and is heading for disaster. AcmeGame Plc Operating Account at end year: Production cost, and revenue ($000) SALES 31 850 REVENUE COST OF GOODS SOLD 23 008 GROSS 8 842 PROFIT Operating Account at end year: Overheads and Operating Surplus ($000) Corporate 1 500 Facility overhead 500 Hiring & redundancy cost 900 Development expenditure 3 000 TOTAL OVERHEAD 5 900 OPERATING 2 942 SURPLUS

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Cash Flow for year ($000) OUTLAY INCOME Equipment purchase 1 000 Material purchase 1 800 Loan interest 1 260 Interest on 280 assets Wage cost 9 000 Support cost 3 250 Equipment cost 2 055 Product development 2 626 Product marketing 5 063 Total overhead 5 900 Sales 31 850 revenue Total outlay 3 1954 Total income 32 130 Net Cash 176 Flow Balance Sheet at end year ($000) FIXED ASSETS Buildings 14 000 Equipment 8 000 TOTAL FIXED ASSETS 22 000 CURRENT ASSETS Raw materials 1 000 Cash 4 000 TOTAL CURRENT ASSETS 5 000 TOTAL ASSETS 27 000 OWNERS EQUITY 13 000 DEBT Long-term loan 14 000 TOTAL DEBT 14 000 TOTAL LIABILITIES 27 000 Report on Products for last year Virtual WhoKnows Virtual WhoKnows Market share (%) 50 25 Orders (units) 75 000 20 000 Price ($/unit) 350 280 Competing price ($/unit) 380 280 Account at end year Wage cost ($000) 7 000 2 000 Telephone support cost ($000) 2 250 1 000 Equipment cost ($000) 1 680 375

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Cost of material used ($000) 750 267 Product development ($000) 1 125 1 501 Product marketing ($000) 3 938 1 125 Sales 26 250 5 600 revenue ($000) TOTAL COST ($000) 16 743 6 268 Cost of 16 743 6 268 goods sold ($000) Unit cost ($/unit) 223 313 GROSS 9 508 –668 PROFIT ($000) Report on Development of Thinker Estimate Error % Time to launch (years) 1 10 Estimated peak market size 100 000 20 Launch date estimates: Competing price ($/unit) 325 10 Production cost ($/unit) 250 20 Market share (%) 10 70 10 Development expenditure: Spending this year ($000) 2 000 Total to date ($000) (Inc this year) 3 000 Predicted total ($000) 5 000 15 Where an Error is reported it means that expected outcomes within + or – the percentage shown are equally likely, i.e. the figure shown is simply the midpoint of the range of what are considered feasible outcomes. Do you agree with the conclusion of the article? Use strategy models to analyse AcmeGame’s current situation and prospects for the short and long term.

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