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How new is new? • New-to-the-world products – True innovations that are new to the firm and create an entirely new market (10 per cent). • New product lines – A product category that is new for the company introducing it, but not new to customers in the target market because of the existence of one or more competitive brands (20 per cent). • Additions to existing product lines – New items that supplement a firm’s established product line. These items may be moderately new to both the firm and the customers in its established product-markets. They also may serve to expand the market segments appealed to by the line (26 per cent).

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