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ACCA APPROVED CONTENT PROVIDER ACCA Approved Practice & Revision Kit Free access to our Exam Paper P3 Success site Business Analysis Look inside Practice & Revision Kit for exams up to June 2015ThiNganHang.com ThiNganHang.com
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P R A C T I C PAPER P3 E BUSINESS ANALYSIS & R E V BPP Learning Media is an ACCA Approved Learning Partner – content for the ACCA I qualification. This means we work closely with ACCA to ensure our products fully prepare you for your ACCA exams. S In this Practice and Revision Kit which has been reviewed by the ACCA examination I team we: Discuss the best strategies for revising and taking your ACCA exams O Ensure you are well prepared for your exam N ThiNganHang.comProvide you with lots of great guidance on tackling questions Provide you with three mock exams Provide ACCA exam answers as well as our own for selected questions K Our Passcard and i-pass products also support this paper. I T FOR EXAMS TO JUNE 2015 ThiNganHang.com
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First edition 2007 Eighth edition June 2014 ISBN 9781 4727 1109 0 (previous ISBN 9781 4453 6653 1) e-ISBN 9781 4727 1173 1 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in Published by any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior BPP Learning Media Ltd written permission of BPP Learning Media Ltd. BPP House, Aldine Place London W12 8AA We are grateful to the Association of Chartered Certified Accountants for permission to reproduce past www.bpp.com/learningmedia examination questions. The suggested solutions in the practice answer bank have been prepared by BPP Learning Media Ltd, except where otherwise stated. Printed in the United Kingdom by Ricoh UK Limited Unit 2 Wells Place MersthamRH1 3LGThiNganHang.com© BPP Learning Media Ltd 2014 Your learning materials, published by BPP Learning Media Ltd, are printed on paper obtained from traceable, sustainable sources. ii ThiNganHang.com
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Contents Page Finding questions Question index .................................................................................................................................................................. v Topic index ..................................................................................................................................................................... vii Helping you with your revision................................................................................................................... viii Revising P3 Topics to revise................................................................................................................................................................ ix Reading articles................................................................................................................................................................. x Question practice .............................................................................................................................................................. x Passing the P3 exam........................................................................................................................................................ xi Exam information ........................................................................................................................................................... xvi Useful websites ............................................................................................................................................................. xix Questions and answers Questions..........................................................................................................................................................................3 Answers ..........................................................................................................................................................................93 Exam practice Mock exam 1 Questions ............................................................................................................................................................291 Plan of attack .......................................................................................................................................................299 Answers...............................................................................................................................................................300 Mock exam 2 (Pilot paper) Questions ............................................................................................................................................................317 Plan of attack .......................................................................................................................................................327 Answers...............................................................................................................................................................328 Mock exam 3 (December 2013) Questions ............................................................................................................................................................349 Plan of attack .......................................................................................................................................................361 Answers...............................................................................................................................................................362 ACCA exam answers June 2013............................................................................................................................................................383 December 2013 ...................................................................................................................................................393 Review formThiNganHang.com iii ThiNganHang.com
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A note about copyright Dear Customer What does the little © mean and why does it matter? Your market-leading BPP books, course materials and e-learning materials do not write and update themselves. People write them: on their own behalf or as employees of an organisation that invests in this activity. Copyright law protects their livelihoods. It does so by creating rights over the use of the content. Breach of copyright is a form of theft – as well as being a criminal offence in some jurisdictions, it is potentially a serious breach of professional ethics. With current technology, things might seem a bit hazy but, basically, without the express permission of BPP Learning Media: Photocopying our materials is a breach of copyright Scanning, ripcasting or conversion of our digital materials into different file formats, uploading them to facebook or emailing them to your friends is a breach of copyright You can, of course, sell your books, in the form in which you have bought them – once you have finished with them. (Is this fair to your fellow students? We update for a reason.) Please note the e-products are sold on a single user licence basis: we do not supply ‘unlock’ codes to people who have bought them second-hand. And what about outside the UK? BPP Learning Media strives to make our materials available at prices students can afford by local printing arrangements, pricing policies and partnerships which are clearly listed on our website. A tiny minority ignore this and indulge in criminal activity by illegally photocopying our material or supporting organisations that do. If they act illegally and unethically in one area, can you really trust them? ThiNganHang.com iv ThiNganHang.com
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Question index The headings in this checklist/index indicate the main topics of questions, but questions are expected to cover several different topics. Ins Time Page number Marks allocation Question Answer Mins Part A: The overall strategic perspective 1 Nesta (6/13) 25 45 3 93 2 Airtite (3.5, 6/06, amended) 25 45 4 96 3 The Management Press (12/10) 25 45 5 100 4 Rock Bottom (6/09) 25 45 6 102 5 iCompute (12/11) 25 45 7 105 6 Jayne Cox Direct (6/12) 25 45 8 108 7 Frigate (12/10) 25 45 9 111 8 Alpha Software 25 45 10 114 Part B: Options and organisation 9 8-Hats (6/11) 25 45 12 118 10 Joe Swift Transport (6/10) 25 45 13 121 11 MMI (12/08) 25 45 15 124 12 Graffoff (12/12) 25 45 17 127 Part C: Strategic implementation 13 Country Car Club (6/08) 25 45 19 131 14 Ergo City (6/10, amended) 25 45 20 134 15 Cronin Auto Retail (6/11) 25 45 21 136 16 BeauCo 25 45 22 139 17 Finch Co 25 45 23 143 18 Chemical Transport (6/13) 25 45 24 146 19 Perfect Shopper (12/07) 25 45 25 149 20 Independent Living (12/09) 25 45 26 152 21 Accounting Education Consortium (6/08) 25 45 27 155 22 ISD (12/11) 25 45 28 159 23 Clothing Company (12/07) 25 45 30 161 24 Tillo Community Centre (6/12) 25 45 32 166 25 Lowlands Bank (12/09)26 HomeDeliver (12/11)27 OneEnergy plc (6/09)ThiNganHang.com252525 454545 333435 169172176 28 ASW (6/10, amended) 25 45 37 178 29 Flexipipe (6/12) 25 45 39 182 30 Moor Farm (12/12) 25 45 40 184 31 Institute of Administrative Accountants (12/10) 25 45 41 187 32 Institute of Analytical Accountants (6/11) 25 45 42 189 33 Pharmacy Systems International (6/08) 25 45 44 192 34 World Engines (12/12) 25 45 45 196 35 AutoFone (6/08) 25 45 46 200 36 Academic Recycling Company (6/13) 25 45 48 204 Topic index v ThiNganHang.com
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Part D: 50 mark questions 37 MidShire Health (6/13) 50 90 50 207 38 Polymat Tapes (3.5,12/03, amended) 50 90 53 212 39 The EA Group (12/12) 50 90 55 216 40 Shoal plc (12/10) 50 90 58 220 41 Bonar Paint (3.5, 6/07, amended) 50 90 60 225 42 Hammond Shoes (6/12) 50 90 62 231 43 GET (12/11) 50 90 65 236 44 EcoCar (6/11) 50 90 68 241 45 Oceania National Airlines (12/07) 50 90 70 247 46 ABCL (12/09) 50 90 73 256 47 Wetland Trust (6/10) 50 90 76 262 48 Institute of Information Systems Architects 50 90 80 268 49 The National Museum 50 90 83 273 50 GreenTech (6/09) 50 90 86 281 Mock exam 1 Mock exam 2 Mock exam 3 (December 2013) ThiNganHang.com vi Topic index ThiNganHang.com
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Topic index Listed below are the key Paper P3 syllabus topics and the numbers of the questions in this Kit covering those topics. If you need to concentrate your practice and revision on certain topics or if you want to attempt all available questions that refer to a particular subject, you will find this index useful. Syllabus topic Question numbers Benchmarking 39 Business process change 17 Capabilities and competences 11, 14 Change management & the context of change 14, 33, 38, 39, 40, 46, 49 Corporate appraisal (SWOT) 41, 43, 45, 47, 50 Critical success factors 43 Culture 5, 7, 37, 38 Diamond model 10 e-business 3, 15 e-Marketing 15, 18, 22, 47 Environmental analysis 2, 43 Five forces 1, 35, 38, 41, 46, 47 Integrated reporting 8 Investment appraisal 9, 12, 27, 34, 42, 46 Marketing mix 3, 21, 22 IT controls and continuity planning 16 Mission statements and organisational objectives 41, 42, 47 Organisation structure 4, 7, 9, 48 Outsourcing 13, 14, 44 People 36 PESTEL 41, 44, 47, 48, 49 Process-strategy matrix 5, 13, 18, 25, 48 Product Life Cycle 38 Product portfolio 40 Project management 23, 24, 25, 26, 28, 31, 37 SoftwareStakeholdersStrategic capabilitiesThiNganHang.com27, 29, 3214, 30, 46, 4735 Strategic change 14, 33 Strategic options 10, 11, 12, 38, 41, 42, 43 Strategy development 11, 35, 49 Supply chain management 6, 19 Value chain 6, 19, 20 Topic index vii ThiNganHang.com
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Helping you with your revision BPP Learning Media – Approved Learning Partner – content As ACCA’s Approved Learning Partner – content, BPP Learning Media gives you the opportunity to use exam team reviewed revision materials. By incorporating the examination team’s comments and suggestions regarding syllabus coverage, the BPP Learning Media Practice and Revision Kit provides excellent, ACCA-approved support for your revision. Tackling revision and the exam Using feedback obtained from the ACCA exam team review: We look at the dos and don’ts of revising for, and taking, ACCA exams We focus on Paper P3; we discuss revising the syllabus, what to do (and what not to do) in the exam, how to approach different types of question and ways of obtaining easy marks Selecting questions We provide signposts to help you plan your revision. A full question index A topic index listing all the questions that cover key topics, so that you can locate the questions that provide practice on these topics, and see the different ways in which they might be examined Making the most of question practice At BPP Learning Media we realise that you need more than just questions and model answers to get the most from your question practice. Our Top tips included for certain questions provide essential advice on tackling questions, presenting answers and the key points that answers need to include We show you how you can pick up Easy marks on some questions, as we know that picking up all readily available marks often can make the difference between passing and failing We include marking guides to show you what the examining team rewards We include comments from the examining team to show you where students struggled or performed well in the actual exam We refer to the 2014 BPP Study Text (for exams up to June 2015) for detailed coverage of the topics covered in questions ThiNganHang.compapers. Used in conjunction with our answers they provide an indication of all possible points that could bemade, issues that could be covered and approaches to adopt.In a bank at the end of this Kit we include the official ACCA answers to the June and December 2013 Attempting mock exams There are three mock exams that provide practice at coping with the pressures of the exam day. We strongly recommend that you attempt them under exam conditions. Mock exams 1 and 2 reflect the question styles and syllabus coverage of the exam; Mock exam 3 is the December 2013 paper. viii Helping you with your revision ThiNganHang.com
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Revising P3 Topics to revise Firstly we must emphasise that you will need a good knowledge of the whole syllabus. Any part of the syllabus could be tested within compulsory Question 1. Having to choose two out of three optional questions does not really represent much choice if there are areas of the syllabus you are keen to avoid. There are certain topics that are stressed in the syllabus and therefore are core: Strategic position The need for and purpose of business analysis (rational model, levels of strategy, strategic lenses) The internal resources, capabilities and competences of an organisation (value chain and corporate appraisal) Setting critical success factors (CSF) and key performance indicators (KPI) Environmental issues affecting the strategic position of an organisation (PESTEL and Porter’s Diamond) Stakeholders, ethics culture and integrated reporting (stakeholder mapping, scope of corporate social responsibility and cultural web) Strategic choices Portfolio models; the Boston Consulting Group (BCG) matrix, public sector, parenting matrix and Ashridge Portfolio display Approaches to achieving competitive advantage (strategy clock and generic options) Methods of development (Ansoff’s matrix, internal development, mergers, acquisitions) Criteria to assess strategic options (suitability, acceptability and feasibility) Strategic action Organisational set up (boundary-less organisations, hollow, modular and virtual) and strategic alliances (joint ventures, networks, franchising, licensing) and concepts of outsourcing, offshoring and shared services Organisational configurations (Mintzberg) Managing strategic change Organisational context of change (Balogun, Hope and Hailey) Different approaches to strategic development (emergent strategies) Business and process change ThiNganHang.comAssess the stages of the business change lifecycle and the four view model The role of Harmon’s process strategy matrix Software solutions Information technology Analyse IT and application controls and evaluate controls for safeguarding IT assets Principles of e-business including upstream and downstream supply chain management Understand the characteristics of e-marketing using the 6I’s and the use of customer relationship management software (CRM) Revising P3 ix ThiNganHang.com
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Project management The nature of projects (building the business case and managing projects) Financial analysis Understand the impact of financing decisions on strategy setting The role of the budgetary process and evaluating strategic options (use of resources, make or buy decisions) People Relationship between strategy and people (leadership traits, classical and modern theories) Reading articles The examining team have stressed the importance of reading the technical articles published on the ACCA website that relate to P3. Some of the articles are written by the examining team. It’s also useful to keep reading the business press during your revision period and not just narrowly focus on the syllabus. Remember that this paper is about how organisations respond to real-world issues, so the more you read, the more practical examples you will have of how organisations have tackled real-life situations. Question practice You should use the Passcards and any brief notes you have to revise these topics, but you mustn’t spend all your revision time passively reading. Question practice is vital; doing as many questions as you can in full will help develop your ability to analyse scenarios and produce relevant discussion and recommendations. You should make sure you leave yourself enough time during your revision to practise 50 mark Section A questions as you cannot avoid them, and the scenarios and requirements of Section A questions are more complex. You should also leave yourself enough time to do the three mock exams. ThiNganHang.com x Revising P3 ThiNganHang.com
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Passing the P3 exam Displaying the right qualities You are expected to display the following qualities. Qualities required Fulfilling the higher level question This means that when you are asked to show higher level skills such as requirements assessment or evaluation, you will only score well if you demonstrate them. Merely describing something when you are asked to evaluate it will not earn you the marks you need. Identifying the most important You must use your technical knowledge and business awareness to features of the organisation and its identify the key features of the scenario. environment Applying your knowledge to the You should apply relevant theoretical models to the information scenario presented in the scenario. However, your answer should not simply describe theoretical models. You need to employ two different skills here: Use relevant theory to provide a framework or model for your answer Use the scenario to answer the question The examining team frequently comment that students fail to use the information in the scenarios properly. Answers that are too general, or lack appropriate context as provided by the scenario, will not score well. Selecting relevant real-life You may gain credit for using good examples, providing you use the examples examples to illustrate your understanding of the points in the scenario. Arguing well You may be expected to discuss both sides of a case, or present an argument in favour or against something. You will gain marks for the quality and logical flow of your arguments. Making reasonable The measures you recommend must be appropriate for the organisation; recommendations you may need to discuss their strengths and weaknesses, as there may be costs of adopting them. The recommendations should clearly state what has to be done. Avoiding weaknesses Our experience of, and the examining team's feedback from, other higher level exams enables us to predict aThiNganHang.com number of weaknesses that are likely to occur in many students’ answers. You will enhance your chances significantly if you ensure you avoid these mistakes: Failing to provide what the question verbs require (discussion, evaluation, recommendation) or to write about the topics specified in the question requirements Repeating the same material in different parts of answers Stating theories and concepts rather than applying them Quoting chunks of detail from the question that don't add any value Forcing irrelevancies into answers, for example irrelevant definitions or theories, or examples that don't relate to the scenario Passing the P3 exam xi ThiNganHang.com
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Giving long lists or writing down all that's known about a broad subject area, and not caring whether it's relevant or not Focusing too narrowly on one area – for example only covering financial risks when other risks are also important Letting your personal views prevent you from answering the question – the question may require you to construct an argument with which you personally don’t agree Unrealistic or impractical recommendations Vague recommendations - instead of just saying improve risk management procedures, you should discuss precisely how you would improve them Failing to answer sufficient questions, or all parts of a question, because of poor time management Using the reading time We recommend that you spend the first part of the 15 minutes reading time choosing the Section B questions you will do, on the basis of your knowledge of the syllabus areas being tested and whether you can fulfil all the question requirements. Remember that Section B questions can cover different parts of the syllabus, and you should be happy with all the areas that the questions you choose cover. We suggest that you should note on the paper any ideas that come to you about these questions. However don't spend all the reading time going through and analysing the Section B question requirements in detail; leave that until the three hours’ writing time. Instead you should be looking to spend as much of the reading time as possible looking at the Section A scenario, as this will be longer and more complex than the Section B scenarios and cover more of the syllabus. You should highlight and annotate the key points of the scenario on the question paper. Choosing which questions to answer first Spending most of your reading time on the compulsory Section A question will mean that you can get underway with planning and writing your answer to the Section A question as soon as the three hours start. It will give you more actual writing time during the one and a half hours you should allocate to it and it's writing time that you'll need. Comments from the examining teams of other syllabuses that have similar exam formats suggest that students appear less time-pressured if they do the big compulsory questions first. During the second half of the exam, you can put Section A aside and concentrate on the two Section B questions you’ve chosen. However our recommendations are not inflexible. If you really think the Section A question looks a lot harder than the Section B questions you’ve chosen, then do those first, but DON'T run over time on them. You must leave yourself at least one hour and 30 minutes to tackle the Section A question. When you come back to it, having had initial thoughts during the reading time, you should be able to generate more ideas and find the question is not as bad as it looks. Remember also that small overruns of time during the first half of the exam can add up to your being very short oftime towards the end.ThiNganHang.com xii Passing the P3 exam ThiNganHang.com
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Tackling questions Scenario questions You'll improve your chances by following a step-by-step approach to Section A scenarios along the following lines. Step 1 Read the background Usually the first couple of paragraphs will give some background on the company and what it is aiming to achieve. By reading this carefully you will be better equipped to relate your answers to the company as much as possible. Step 2 Read the requirements There is no point reading the detailed information in the question until you know what it is going to be used for. Don’t panic if some of the requirements look challenging – identify the elements you are able to do and look for links between requirements, as well as possible indications of the syllabus areas the question is covering. Step 3 Identify the action verbs These convey the level of skill you need to exhibit and also the structure your answer should have. A lower level verb such as define will require a more descriptive answer; a higher level verb such as evaluate will require a more applied, critical answer. It should be stressed that higher level requirements and verbs are likely to be most significant in this paper. Action verbs that are likely to be frequently used in this exam are listed below, together with their intellectual levels and guidance on their meaning. Intellectual level 1 Define Give the meaning of 1 Explain Make clear 1 Identify Recognise or select 1 Describe Give the key features 2 Distinguish Define two different terms, viewpoints or concepts on the basis of the differences between them 2 Compare and Explain the similarities and differences between contrast two different terms, viewpoints or concepts 2 Contrast Explain the differences between two different terms, viewpoints or concepts ThiNganHang.com23 AssessAnalyse Give reasons for the current situation or what hashappenedDetermine the strengths/weaknesses/ importance/significance/ability to contribute 3 Examine Critically review in detail 3 Discuss Examine by using arguments for and against 3 Explore Examine or discuss in a wide-ranging manner 3 Criticise Present the weaknesses of/problems with the actions taken or viewpoint expressed, supported by evidence Passing the P3 exam xiii ThiNganHang.com
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Intellectual level 3 Evaluate/critically Determine the value of in the light of the evaluate arguments for and against (critically evaluate means weighting the answer towards criticisms/arguments against) 3 Construct the case Present the arguments in favour or against, supported by evidence 3 Recommend Advise the appropriate actions to pursue in terms the recipient will understand Also make sure you identify all the action verbs; some question parts may have more than one. Step 4 Identify what each part of the question requires Think about what frameworks or theories you could choose if the question doesn’t specify which one to use. When planning, you will need to make sure that you aren't reproducing the same material in more than one part of the question. Also you’re likely to come across part questions with two requirements that may be at different levels; a part question may for example ask you to explain X and discuss Y. You must ensure that you fulfill both requirements and that your discussion of Y shows greater depth than your explanation of X (for example by identifying problems with Y or putting the case for and against Y). Step 5 Check the mark allocation to each part This shows you the depth anticipated and helps allocate time. Step 6 Read the whole scenario through, highlighting key data Put points under headings related to requirements (eg by noting in the margin to what part of the question the scenario detail relates). Step 7 Consider the consequences of the points you’ve identified Remember that you will often have to provide recommendations based on the information you've been given. Consider that you may have to criticise the code, framework or model that you’ve been told to use. You may also have to bring in wider issues or viewpoints, for example the views of different stakeholders. Step 8 Write a brief plan You may be able to do this on the question paper as often there will be at least one blank page in the question booklet. However any plan you make should be reproduced in the answer booklet when ThiNganHang.comwriting time begins.Make sure you identify all the requirements of the question in your plan – each requirement may havesub-requirements that must also be addressed. If there are professional marks available, highlight in your plan where these may be gained (such as preparing a report). Step 9 Write the answer Make every effort to present your answer clearly. The pilot paper and exam papers so far indicate that the examining team will be looking for you to make a number of clear points. The best way to demonstrate what you’re doing is to put points into separate paragraphs with clear headers. xiv Passing the P3 exam ThiNganHang.com
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Discussion questions Remember that depth of discussion will be important. Discussions will often consist of paragraphs containing 2-3 sentences. Each paragraph should: Make a point Explain the point (you must demonstrate why the point is important) Illustrate the point (with material or analysis from the scenario, perhaps an example from real life) In this exam a number of requirement verbs will expect you to express a viewpoint or opinion, for example construct an argument, criticise, evaluate. When expressing an opinion, you need to provide: What the question wants. For instance, if you are asked to criticise something, don't spend time discussing its advantages. In addition if a scenario provides a lot of information about a situation, and you are (say) asked to assess that situation in the light of good practice, your assessment is unlikely to be favourable. Evidence from theory or the scenario – again we stress that the majority of marks in most questions will be given for applying your knowledge to the scenario. Gaining the easy marks As P3 is a Professional level paper, 4 or 5 professional level marks will be awarded in the compulsory question. Some of these should be easy to obtain. The examining team has stated that some marks may be available for presenting your answer in the form of formal business letters, briefing notes, memos, presentations, press releases, narratives in an annual report and so on. You may also be able to obtain marks for the format, layout, logical flow and persuasiveness of your answer. What you write should always sound professional, and you will be awarded marks for good introductions and conclusions. You must use the format the question requires. You must also lay your answer out so that somebody could actually read it and use it. A good way to end all documents is to invite further communication. How you make the document persuasive will depend on who you are and who the recipients are. If you are writing to management you should consider how much information you need to provide. If you are trying to convince the reader that a decision is right, you should focus on the benefits. ThiNganHang.com Passing the P3 exam xv ThiNganHang.com
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Exam information Format of the exam Number of marks Section A: 1 compulsory case study 50 Section B: Choice of 2 from 3 questions (25 marks each) 50 100 Time: 3 hours plus 15 minutes reading time Section A will be a compulsory case study question with several requirements relating to the same scenario information. The question will usually assess and link a range of subject areas across the syllabus. It will require students to demonstrate high-level capabilities to understand the complexities of the case and evaluate, relate and apply the information in the case study to the requirements. The examining team have stressed the importance of reading the case in detail, taking notes as appropriate and getting a feel for what the issues are. Section B questions are more likely to assess a range of discrete subject areas from the main syllabus section headings; they may require evaluation and synthesis of information contained within short scenarios and application of this information to the question requirements. Although one subject area is likely to be emphasised in each Section B question, students should not assume that questions will be solely about content from that area. Each question will be based on a shorter case scenario to contextualise the question. The paper will have a global focus. ThiNganHang.com xvi Exam information ThiNganHang.com
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Analysis of past papers The table below provides details of when each element of the syllabus has been examined and the question number and section in which each element appeared. Covered in Text Dec June Dec June Dec June Dec June Dec June Dec June Dec Pilot chapter 2013 2013 2012 2012 2011 2011 2010 2010 2009 2009 2008 2008 2007 Paper STRATEGIC POSITION 1 Business strategy O C C C C 1 Strategy lenses C C C 2 PESTEL analysis C C C C C 2 National C O competitiveness 2 Competitive O C C C C forces 2 Business O O O O O scenario building & forecasting 3 Marketing and O O market segmentation 3 Industry lifecycle 4 Value chain; O O O O supply chain management 4 SWOT analysis C C C C C 4 Benchmarking C 5 Stakeholders C 5 Culture and the O C O O C cultural web STRATEGIC CHOICES 6 Generic C C strategies 6 Product-market O strategy BCG C 66 CorporateparentsMethods ofgrowthThiNganHang.comC O C C O O O 6 SAF C ORGANISING AND ENABLING SUCCESS 7 Organisational O O structures 8 Managing C C O strategic change Exam information xvii ThiNganHang.com
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Covered in Text Dec June Dec June Dec June Dec June Dec June Dec June Dec Pilot chapter 2013 2013 2012 2012 2011 2011 2010 2010 2009 2009 2008 2008 2007 Paper BUSINESS PROCESS CHANGE 9 Process-strategy O O O O O matrix 9 Outsourcing C O O 9 Business process 0 0 C C redesign 10 Managing risk O INFORMATION TECHNOLOGY 11 E-business and O O O O upstream supply chain management 11 E-business and O O O downstream supply chain management 12 E-marketing O O O O C O 12 Customer O relationship marketing PROJECT MANAGEMENT 13 Project C O O O O O O management FINANCE 14 Finance O O O C PEOPLE 15 Leadership O O 15 Job design O 15 Staff development STRATEGIC DEVELOPMENT 16 DevelopingThiNganHang.com strategies IMPORTANT! The table above gives a broad idea of how frequently major topics in the syllabus are examined. It should not be used to question spot and predict for example that Topic X will not be examined because it came up two sittings ago. xviii Exam information ThiNganHang.com
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Useful websites The websites below provide additional sources of information of relevance to your studies for Business Analysis. www.accaglobal.com ACCA's website. The students’ section of the website is invaluable for detailed information about the qualification, past issues of Student Accountant (including technical articles). www.bpp.com Our website provides information about BPP products and services, with a link to ACCA's website. www.ft.com This website provides information about current international business. You can search for information and articles on specific industry groups as well as individual companies. www.economist.com Here you can search for business information on a week-by-week basis, search articles by business subject and use the resources of the Economist Intelligence Unit to research sectors, companies or countries. http://www.investmentweek.co.uk This site carries business news and articles on markets from Investment Week and International Investment. www.pwc.com The PricewaterhouseCoopers website includes UK Economic Outlook. www.strategy-business.com This website includes articles from Strategy and Business. www.bbc.co.uk This website of the BBC carries general business information as well as programme-related content. ThiNganHang.com Useful websites xix ThiNganHang.com
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