MINISTRY OF EDUCATION AND TRAINING HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND EDUCATION CAPSTONE PROJECT INDUSTRIAL MANAGEMENT ANALYZING OF WAREHOUSE MANAGEMENT AT AVERY DENNISON COMPANY (WAREHOUSE 4) LECTURER: Ms. HỒ THỊ HỒNG XUYÊN STUDENT: TRẦN ĐÌNH DUY SKL 0 0 8 3 2 0 Ho Chi Minh City, December, 2021
MINISTRY OF EDUCATION AND TRAINING HO CHI MINH CITY UNIVERSITY OF EDUCATION AND TECHNOLOGY FACULTY OF ECONOMICS GRADUATION THESIS TOPIC: ANALYZING OF WAREHOUSE MANAGEMENT AT AVERY DENNISON COMPANY (WAREHOUSE 4) Student : Trần Đình Duy ID Number : 18124156 Course : 2018 Major : Industry Management Instructor : Ms. Hồ Thị Hồng Xuyên Ho Chi Minh City, December 2021
THANK YOU The Avery Dennison Company internship experience was a great opportunity to learn and develop my profession. I consider myself also very grateful that I have been given the chance to be a part of it. I am so lucky to meet so many great people and experts who have taken me through this point. I would like to thank Mr. Van Nguyen, Warehouse 4 Manager, for his excellent work, he took the time to hear me and to direct me on the correct course, and encouraged me to carry on our project at their highly respected organization. I am so thankful to you for the work you have done during the training. I appreciate Mr. Don Ho for his valuable decision and advice and encouragement. He was my Team Leader at the time. He helped me push up my strong suit to the next level. I am thankful to remember his contribution at this moment. I would also like to thank the Faculty of Economics, University of Technology and Education for developing such an incredibly useful course, so we can learn theoretically as well as in practice. In pleasure, I really appreciate all the wonderful things Ms. Ho Thi Hong Xuyen, my mentor, my teacher, has done for me during this time. I actually couldn’t write this thesis well without her assistance. This chance I consider as a huge achievement in my car. I should aspire to the best use of learned skills, expertise and seek to develop them in order to achieve desired career goals. I hope that in the future we will continue to work together. Ho Chi Minh City, December 2021 Author’s Sign Page i
LIST OF ACRONYMS ACRONYMS FULL MEANING AD Avery Dennison Co. Ltd Company Limited DA Data Analyst DOS Days Of Supply EHS Environment, Health and Safety FIFO First In – First Out GPD Global Project Development GRC Gate Realistic Confirm IHM Industrial and Healthcare Materials Im - Ex Import - Export INV Inventory KPIs Quick Response LGM Data Analyst MSEA Micro & Small Enterprises Authority MT Meter NYSE New York Stock Exchange PO Purchase Order Pur Purchasing QR Quick Response RBIS Retail Branding and Information Solutions RFID Radio-Frequency Identification Page ii
RM Raw Materials SHT Sheet TQ Total Quality VMI Vendor Management Inventory VSIP Viet Nam – Singapore Industrial Park WH Warehouse WIFI Wireless Fidelity WMS Warehouse Management System Page iii
LIST OF TABLE Table 3.1: Input – Work instruction at Warehouse 4 ..................................................24 Table 3.2: Output – Work instruction at Warehouse 4..................................................28 Table 3.3: Data record comparison ...............................................................................33 Page iv
LIST OF FIGURE Figure 1.1: Avery Dennison Logo...................................................................................4 Figure 1.2: Label and Packaging Materials products......................................................5 Figure 1.3: Graphics products .........................................................................................6 Figure 1.4: Reflective products .......................................................................................6 Figure 1.5: Retail Branding and Information products ...................................................6 Figure 1.6: RFID products...............................................................................................7 Figure 1.7: Printer products.............................................................................................7 Figure 1.8: Performance Tapes products.........................................................................8 Figure 1.9: Fastener products ..........................................................................................8 Figure 1.10: Medical products.........................................................................................8 Figure 1.11: Avery Dennison RBIS chart operation.......................................................9 Figure 1.12: Avery Dennison Annual Financial Report 2016 - 2020...........................10 Figure 1.13: Avery Dennison Year Stock Chart ...........................................................10 Figure 1.14: Supply Chain Department and Warehouse work chart.............................12 Figure 1.15: Map in Warehouse....................................................................................13 Figure 2.1: Structure of a supply chain .........................................................................15 Figure 2.2: Example of a Double ABC Analysis..........................................................18 Figure 2.3: ABC Analysis: product value and frequency of sales ................................19 Figure 2.4: VMI chart work...........................................................................................20 Figure 2.5: Bullwhip effect illustrated...........................................................................21 Figure 3.1: General link operation process....................................................................22 Figure 3.2: Import process chart....................................................................................23 Figure 3.3: Goods Received Note .................................................................................24 Figure 3.4: Raw materials arrive at Warehouse 4 .........................................................24 Figure 3.5: TQ team are checking new RM ..................................................................25 Figure 3.6: The temporary location...............................................................................25 Figure 3.7: Stock cards..................................................................................................25 Figure 3.8: RM Tracking computer...............................................................................26 Figure 3.9: Export process chart....................................................................................27 Figure 3.10: RM Request form......................................................................................28 Figure 3.11: Clerk team are checking on computer ......................................................28 Figure 3.12: The vacant location at Warehouse 4.........................................................29 Page v
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