Facebook: @ www.facebook.com/ S Á C H – T À I L I Ệ U T H I T U Y Ể N Trang 1 PREFACE Nowadays, society develops so quickly, it comes as people are too busy with their work so do not have enough time to take care of their family and housework. Therefore, in almost large cities and urban areas, demand for home maids has trend to increase rapidly in both quantity and quality. Maid service can be divided in to several categories: hourly, part time or fulltime basic, either from home or from a commercial location. Seeing the potential of this service in market, I have been always seeking for chances to get a more understanding of the maid service in theory as well as in reality, from which I could draw some lessons for my future development. To back up this purpose, I choose to work in HMC House Cleaning Services Development JSC– JupViec.vn, which is one of the largest and most trustworthy companies in this area in Hanoi where I can have a plenty of chances to exposure to this new field from several aspects. So, through the midterm internship period in order to improve the knowledge, compare between theories and practice in business operation, through the time working in Business department and Human resource department in JupViec.vn with the help of employees in these departments who have provided me with generous support and specially the help of Mr. Phan Hong Minh, who has given me a lot of consultation and instruction during my internship, I would like to bring the current situation of JupViec.vn as well as my work in there during the internship period. The report includes 04 parts: Facebook: @ www.facebook.com/ S Á C H – T À I L I Ệ U T H I T U Y Ể N Trang 2 Part 1: Introduction to JupViec.vn. Part 2: The analysis of current operation at JupViec.vn. Part 3: Recommendations for interned Departments. Despite best efforts, it is hard to avoid the shortcomings of content as well as form. I wish that this report will provide you with valuable information and I would welcome all comments in order to improve my knowledge, viewpoint as well as writing. Facebook: @ www.facebook.com/ S Á C H – T À I L I Ệ U T H I T U Y Ể N Trang 3 PART 1: INTRODUCTION TO JUPVIEC.VN 1.1 Establishment and development of JupViec.vn HMC House Cleaning Services Development JSC – JupViec.vn was established in December, 2012 by three members namely Phan The Hung, Phan Hong Minh and Duong Quang Anh. At the end of the year 2013, Mr. Phan The Hung withdrew his capital in order to invest in another field. At present, the company is managed by Mr. Phan Hong Minh, who is a professional CEO of high calibre with several years of experience in working as Representative Director, Northern Region of Diamond World, Vietnam. JupViec.vn is an affiliated company of international corporation HMC (HMC International Group / Vietnam). JupViec.vn is a service business, focusing on Home Maid Services in Hanoi and Ho Chi Minh City, Vietnam with criteria "Good, better and best", helps customer to do housework, save cost and have more time to care for family. Contact: Address: R.404 - CT1, Nang Huong Building, 583 Nguyen Trai Str., Thanh Xuan Dist., Hanoi Phone: +84 3552 8842 | 1900 6082 Website: http://jupviec.vn/ Facebook: https://www.facebook.com/JupViec E-mail: dvkh@jupviec.vn