Facebook: @ www.facebook.com/ S Á C H – T À I L I Ệ U T H I T U Y Ể N Trang 1 TRƯỜNG ĐẠI HỌC NGOẠI THƯƠNG KHOA TIẾNG ANH CHUYÊN NGÀNH Họ tên: …………………………………… Lớp:…………… SBD:……………… ĐỀ THI TIẾNG ANH GIỮA KỲ KHÓA: K47 – TAN302.CN BÀI THI: ESP I Thời gian làm bài: 90 phút Ngày thi: 01/04/2011 Sinh viên làm bài vào tờ giấy thi, không được sử dụng tài liệu và từ điển PART 1: MANAGEMENT: Complete the blank with ONE suitable word 1. There are three levels of management, including: Top-level, ………………., and……….. managers. 2. The founders of a business usually establish a ……………. …… - a declaration about what the business is and what it will be in the future. 3. Companies can be organized in ……………… structure with a single person or a group of people at the top, and an increasing number of people below them at each successive level. 4. Some people in an organization have an assistant who helps them; this is an example of a ……… position: its holder has no line …………….., and is not integrated into the chain of command. 5. In …………… management, employees report to more than one superior 6. The activities of most large organizations are too elaborate to be organized in a single hierarchy, and require …………….. organization, usually with different departments. 7. The conflict between globalization and localization has led to the invention of the word ……………… PART 2: CULTURE IN DOING BUSINESS Choose ONE of the following areas and present some of the cultural features that characterize that areas when it comes to doing business 1 North America 2 Europe, Latin America, Middle East 3 Japan, China, East Asia …………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………… Facebook: @ www.facebook.com/ S Á C H – T À I L I Ệ U T H I T U Y Ể N Trang 2 PART 3: FILL THE BLANKS Facebook: @ www.facebook.com/ S Á C H – T À I L I Ệ U T H I T U Y Ể N Trang 3 PART 4: Fill in the blanks with a LETTER a to l (NOT THE WORD) a. cash d. commission g. salary j. cost-of-living allowance b. deducted e. evaluate h. executive directors k. fringe benefit c. incentive f. increments i. earning potential l. salespeople Most of the full-time employees at our headquarters in Manchester earn an annual salary, divided into twelve monthly payments. Income tax is automatically (1)_____ from the salary each month, along with National Insurance contributions. The staff in our London office also receive a London (2)______, because living and working in the capital is more expensive. Unlike many public sector jobs (civil servants, teachers, nurses, and so on) our staff do not receive (3)_______ to their salary every year. Pay rises are given according to merit, and there is no fixed pay-scale. We have an appraisal system in which the managers (4)______the performance of their subordinates every December. The (5)_______ are also paid a bonus at the end of the year if the financial results are good, on top of their basic (6)______, which is already rather high. The sales force earn a basic fixed salary, plus (7)_________, which is obviously an (8)_______ to higher productivity. On the other hand, the (9)_______ do not receive overtime pay if they work long hours. The (10)_______ of the most successful ones is higher than that of some of the managers. The hourly paid staff – cleaners, canteen workers, and so on – receive their wages in (11)_______ in a pay packet every Friday. Of course this is after all deductions such as tax and insurance contributions. Because we are in the insurance business we all get at least one (12)______ – cheap insurance policies. WORKING CONDITION: Fill the blank with one word My working hours is 38 hours per week. If I have to work more than that, I will receive extra money for o……………(1) I have four weeks for annual l…………..(2) If I’m sick, I can have s………….l………… (3) I work in a f……………(4) system but we have to